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Volvo public charging service
Payment & Billing
Payment & Billing
Payment
What payment methods do you accept for the different account types?
What does it mean when I receive a 3-D Secure authentication error message, and why does it take time to resolve it?
How can I update or change my payment details or payment method?
How can I change my payment method?
Invoices
Can you reissue an invoice with my updated contact details?
Why does the amount on my confirmation email not match the value on my invoice or the price display at the charging station?
Why did I get a payment reminder or dunning letter?
Why doesn't the amount on my invoice match the total of my charging sessions?
When can I expect to receive and view my invoice in my Volvo public charging service account?
What is the structure of the monthly Volvo public charging service invoices?
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Need immediate help?
* The cost of the call depends on the country and network you're calling from.
Phone:
+353 1 5255 384
Email:
ie@volvocar-public-charging.com"
You can reach our customer service team during the following hours:
Monday through Friday 7 a.m. to 7 p.m.