To change your current tariff plan, follow these steps:

1. Log in to your account
   Access your Volvo public charging service account here.
2. Navigate to contracts
   Once logged in, go to the "Contracts" section.
3. Find your tariff information
   Scroll down to the tariff details of your active contract.
4. Switch tariff option
   Click on the "Switch tariff" action button located next to your tariff information.
5. Review & Confirm
   Follow the on-screen instructions to review the new tariff details. Confirm your selection to proceed.

Important notes:

• Effective date: Plan changes only take effect at the end of your current billing cycle, which can be up to 30 days after you request the change. You’ll see the exact date during the plan change process. For example, if your billing cycle runs from the 15th of one month to the 14th of the next, your new plan will start on the 15th. If you request a change on the 10th, your new plan could start within 4 days. But if you request it on the 16th, you’ll need to wait longer until the cycle ends.
• Switching limitations: Ensure your account is free of unpaid invoices, as pending payments may block tariff adjustments.
• Effect on changed contract & associated charging card: Please note that changing your tariff will not affect your existing contract or charging card.