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Volvo public charging service
Account & Contract
Account & Contract
Account
What should I do if my car has been disconnected from the charging app?
Why did my account get blocked, and why did I receive a payment reminder or dunning letter?
What happens to my Volvo public charging service account if I lose my credit card?
How can I change the language of my invoices or e-mail communication?
How can I navigate my account and contracts on the Volvo public charging service website?
How long does it take to activate my Volvo public charging service account?
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Contract
Does my contract have an expiration date?
I cancelled my Volvo public charging service contract by mistake—What can I do?
Can I change the country of my existing contract?
How can I withdraw from my Volvo public charging service contract within my 14-day cooling off period?
How can I cancel my Volvo public charging service contract?
Need immediate help?
* The cost of the call depends on the country and network you're calling from.
Phone:
+44 162 888 4200
Email:
uk@volvocar-public-charging.com
You can reach our customer service team during the following hours:
Monday - Friday 7 a.m. to 7 p.m.