Charging Sessions

• Why might I need to select “Stop Charging” twice to end my charging session?
• Why am I being charged public prices for charging at home or work with my Volvo public charging service charging card?
• Why does the VAT amount in my confirmation email differ from the one on my invoice?
• Where can I find my charging sessions in the Volvo public charging service account?
• Can I charge my vehicle abroad?
• Why am I being charged for charging sessions that occurred a long time ago?

Plug & Charge

• What is Plug & Charge, and is it free?
• How do I know if my vehicle is capable of Plug & Charge?
• Is Plug & Charge for free?
• How do I activate Plug & Charge?
• Why isn't Plug & Charge working even though it shows as "enabled" in my Volvo public charging service contract?
• How can I stop my charging process at the station via Plug & Charge?

See all 9 articles

Charging Stations

• Are Tesla Supercharger stations part of the Volvo public charging service network?
• What should I do if a charging station is not working?

Authentication via Card / App

• How can I start and stop a charging session?