Steps to activate your charging card:
-
Log in to your Volvo public charging service account:
- Access the Volvo public charging service website and log in to your Volvo public charging service account using a web browser.
-
Navigate to charging cards:
- After logging in, you will be directly taken to the dashboard where you can oversee all of your charging contracts.
- Otherwise, select your name in the top-right corner of the page and from the dropdown menu, click to open "Dashboard".
- Scroll down to the related contract and click on "View".
- Now scroll down to "Services" and click on "Activate" under the "Your card".
-
Activate your charging card:
- In the pop-up window, enter your card number.
- Enter the unique card number located on the back of your charging card in the provided "Card number" field.
- Choose the related contract from the dropdown menu in the "Pair card with contract" field.
- Click "Activate now".
-
Confirmation:
- Once activated, you will receive a confirmation message, and your card will be ready to use.
Important notes:
- Issues during activation: If you encounter any problems during activation, please ensure that you entered the correct card number.
- Reusing cards: Currently, charging cards cannot be reused with a new contract due to security reasons. If you start a new contract, you will need to order a new charging card during the contract setup process.