To reset or update your Volvo public charging service login credentials, follow these steps:

Resetting your password

1. Go to the Volvo ID ID Login page, accessible via Volvo ID.
2. Click on "Forgot password" and follow the instructions to reset your password.

Tip: If you do not receive a password reset email, it is possible that your Volvo ID ID is different from the email address that you used for registering your account. Please note that your login and communication email addresses may be different. Please try logging in with another one of your frequently used email addresses.

Changing your login email or password

To update your login email address or password used for your Volvo public charging service account, you must update these details directly on the Volvo ID page, accessible via Volvo ID.

Updating communication email address

Once logged into your Volvo public charging service account:

• You can update the email address used for receiving billing and marketing communications.

Note: This change does not affect your login email address, which will remain unchanged unless updated separately via the Volvo ID website.