If your vehicle has been disconnected from the charging app, you can easily reconnect it by following these steps:

1. Open the Volvo Cars app and sign in.
2. Navigate to your profile page located in the bottom right corner.
3. Select “Connected Vehicle” and tap “Add Car”.
4. Enter your Vehicle Identification Number (VIN) when prompted.

Once the VIN is successfully verified, your car will be reconnected to the app.

Please note:

• If the VIN entered does not match the one listed in your contract, the app will automatically disconnect again.
• If you have recently purchased a new vehicle with a new VIN, you will need to create a new contract to ensure proper connectivity.

For further assistance, please contact our support team.